Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Commuter Information
    1. Driving Instructions
    2. WMATA / Metro
    3. Bike Rack
    4. Nearby Amenities
  3. Building Management
    1. Overview
    2. Office Location
    3. Important Phone Numbers
    4. Holiday Schedule
    5. Rent Payments
    6. Cleaning, Trash Removal and Recycling
    7. Building Inspections
  4. Building Information
    1. Loading Dock / Deliveries
    2. Parking Garage
    3. Service Elevators
    4. Mail Room
    5. Fire Protection and Emergency Exit Stairs
    6. Building Directories and Suite Entry Signage
  5. Building Services
    1. Overview
    2. General Requests and BP Tenant Services
    3. Billable Tenant Work Order Requests
    4. After-Hours Heating, Ventilation and Air Conditioning
    5. Light Bulb Replacements
    6. Major Tenant Alterations
    7. Rules for Contractors working in Occupied Buildings
  6. Tenant Move-In Procedures
    1. Move-In Contact Person
    2. Special Instructions
    3. Tenant Move-In Procedures
  7. Building Security
    1. Tenant Emergency Management Plan
    2. Bomb Threat Procedures
    3. Telephone Bomb Threat Check List
  8. Access Control
    1. General Entry Control
    2. Building Entry Security Cards
    3. After Hour Entry Request Procedures
  9. Miscellaneous Building Policies
    1. No Smoking Policy
    2. Solicitation and Distribution
    3. Animals
    4. Bicycles, Skateboards, In-line Skates, Scooters
    5. Common Areas Housekeeping
    6. Halogen Torch Lights, Space Heaters, Personal Coffee Makers
    7. Photography, Video Filming

Service Elevators

  1. Service elevators are shared on a first come-first served basis during business hours.
  2. All deliveries requiring exclusive use of the service elevators, or for longer than 30 minutes, should be arranged for non-business hours and must be scheduled via special reservations outlined in the next section
  3. Reservations for exclusive service elevator use can be made by submitting the request, including date, times, purpose, and any other special needs, at least 24 hours in advance. These requests are limited to 5:00pm-6:00am Monday through Friday, and all day Saturday and Sunday.
  4. Elevator hatches are NOT permitted to be opened for any reason. Oversized furniture and equipment may require an elevator mechanic’s involvement, which must be arranged through the Property Management Office at least 24 hours in advance. There will be an hourly fee charged to the tenant for the special services.