Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Commuter Information
    1. Driving Instructions
    2. WMATA / Metro
    3. Bike Rack
    4. Nearby Amenities
  3. Building Management
    1. Overview
    2. Office Location
    3. Important Phone Numbers
    4. Holiday Schedule
    5. Rent Payments
    6. Cleaning, Trash Removal and Recycling
    7. Building Inspections
  4. Building Information
    1. Loading Dock / Deliveries
    2. Parking Garage
    3. Service Elevators
    4. Mail Room
    5. Fire Protection and Emergency Exit Stairs
    6. Building Directories and Suite Entry Signage
  5. Building Services
    1. Overview
    2. General Requests and BP Tenant Services
    3. Billable Tenant Work Order Requests
    4. After-Hours Heating, Ventilation and Air Conditioning
    5. Light Bulb Replacements
    6. Major Tenant Alterations
    7. Rules for Contractors working in Occupied Buildings
  6. Tenant Move-In Procedures
    1. Move-In Contact Person
    2. Special Instructions
    3. Tenant Move-In Procedures
  7. Building Security
    1. Tenant Emergency Management Plan
    2. Bomb Threat Procedures
    3. Telephone Bomb Threat Check List
  8. Access Control
    1. General Entry Control
    2. Building Entry Security Cards
    3. After Hour Entry Request Procedures
  9. Miscellaneous Building Policies
    1. No Smoking Policy
    2. Solicitation and Distribution
    3. Animals
    4. Bicycles, Skateboards, In-line Skates, Scooters
    5. Common Areas Housekeeping
    6. Halogen Torch Lights, Space Heaters, Personal Coffee Makers
    7. Photography, Video Filming

Overview

Providing service to you is our primary business. Through frequent inspections of the building and efficient assignment and supervision of building personnel, we hope to promptly and courteously respond to your needs while operating and maintaining Wisconsin Place in accordance with the highest industry standards. However, from time to time events may occur or repairs may be needed of which we are not already aware. Therefore, we request your assistance in bringing to our attention any situation or condition that exists that you think needs attention. To insure a timely and thorough response to your inquiries, we request you follow the following procedures: