Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Commuter Information
    1. Driving Instructions
    2. WMATA / Metro
    3. Bike Rack
    4. Nearby Amenities
  3. Building Management
    1. Overview
    2. Office Location
    3. Important Phone Numbers
    4. Holiday Schedule
    5. Rent Payments
    6. Cleaning, Trash Removal and Recycling
    7. Building Inspections
  4. Building Information
    1. Loading Dock / Deliveries
    2. Parking Garage
    3. Service Elevators
    4. Mail Room
    5. Fire Protection and Emergency Exit Stairs
    6. Building Directories and Suite Entry Signage
  5. Building Services
    1. Overview
    2. General Requests and BP Tenant Services
    3. Billable Tenant Work Order Requests
    4. After-Hours Heating, Ventilation and Air Conditioning
    5. Light Bulb Replacements
    6. Major Tenant Alterations
    7. Rules for Contractors working in Occupied Buildings
  6. Tenant Move-In Procedures
    1. Move-In Contact Person
    2. Special Instructions
    3. Tenant Move-In Procedures
  7. Building Security
    1. Tenant Emergency Management Plan
    2. Bomb Threat Procedures
    3. Telephone Bomb Threat Check List
  8. Access Control
    1. General Entry Control
    2. Building Entry Security Cards
    3. After Hour Entry Request Procedures
  9. Miscellaneous Building Policies
    1. No Smoking Policy
    2. Solicitation and Distribution
    3. Animals
    4. Bicycles, Skateboards, In-line Skates, Scooters
    5. Common Areas Housekeeping
    6. Halogen Torch Lights, Space Heaters, Personal Coffee Makers
    7. Photography, Video Filming

Loading Dock / Deliveries

In order to provide our tenants with the highest level of safety and to ensure that all are able to accept deliveries in an efficient manner, it is required that the following guidelines are followed for using the Friendship Boulevard Loading Dock.

  1. The time limit for trucks in the loading dock is 30 minutes.
  2. Deliveries must be made utilizing carts or two wheelers that are equipped with inflatable rubber tires
  3. Any delivery that is expected to take longer than 30 minutes, require more than one slip and/or require temporary staging will need to be scheduled through Property Management Office with at least 24 hours prior written notice.
  4. All vehicles entering the loading dock are subject to search by the Security personnel

Large deliveries of furniture or materials after occupancy will be permitted only after 5:00 P.M. Monday through Friday, and anytime on Saturday, Sunday, and holidays. These must be scheduled in advance. Normal deliveries received during the course of business will be permitted during working hours.